Ms Belinda Cashel
Student Services
Experience, background and philosophy
As NIODA's Student Services Administrator, Belinda champions student interests through comprehensive support and clear communication. With 30 years of experience in customer relationship management, she specializes in active listening, building meaningful connections, and navigating complex situations with empathy and solutions-focused thinking.
Belinda serves as the bridge between students and the NIODA team, ensuring organisational processes remain accessible while amplifying student voices. Her communications expertise enables her to translate institutional policies into student-friendly guidance and advocate for systemic improvements based on real student experiences.
Her philosophy is simple: students come first. Every interaction demonstrates NIODA's commitment to student wellbeing, whether helping individuals navigate their educational journey or working behind the scenes to remove systemic barriers.
By combining her extensive relationship management background with genuine passion for educational equity, Belinda ensures NIODA remains a place where students receive exceptional advocacy throughout their academic journey.
After three decades in the field, she's discovered that exceptional customer service isn't rocket science—it just requires someone who genuinely cares and knows when to bend the rules.