Thursday 9 Sep 2021
⏰ MELBOURNE TIME
9.00 - 11.00 am
⏰ LOCAL START TIME
Ms Jennifer Burrows
Education Quality Assurance & Enhancement Manager, NIODA, Australia
Jennifer is a systems psychodynamic trained and orientated professional with experience in organisational development consultation, executive coaching and leadership development. Jennifer has extensive experience working in the education sector supporting change innovations and curriculum development. Jennifer holds a Masters in Philosophy of Social Innovation (Organisational Analysis & Leadership) through the Grubb School of Organisational Analysis, as well as a Masters of Business (Training & Change Management). Jennifer is a board member of Annecto, a not-for-profit age and disability support organisation, and is a Director of Group Relations Australia. Jennifer is the Educational Quality Assurance and Enhancement Manager at NIODA.
Ms Helen McKelvie
Master's Course Coordinator, NIODA, Australia
Helen is an alumnus and now teaches in the Master’s program at the National Institute of Organisation Dynamics Australia (NIODA). She also has a Bachelor of Laws and Bachelor of Arts from the University of Melbourne. In addition to her academic qualifications Helen is an accredited practitioner of PRISM Brain Mapping, an online, neuroscience-based behaviour mapping instrument, and is a registered A-N Coach, Certified to use the Analytic-Network Coaching System and Certified to coach and debrief the Wild Leadership Questionnaire. Helen also has training and experience in workplace mediation, and yoga teaching qualifications. She is a member of Group Relations Australia.
Mr Thomas Mitchell
Academic Staff Member, NIODA, Australia
Over the last several years Thomas has enhanced his extensive professional experience by learning from, and working with, leaders across the executive coaching, group dynamics, and systems psychodynamics fields. A graduate of the NIODA Master of Leadership and Management – Organisation Dynamics, Thomas combines a deep understanding of working in large organisations with a passion for supporting others as they work toward achieving their goals and gaining deeper awareness of their actions and drivers. Highly skilled in creating a safe environment to support participants explore their roles, Thomas manages the balance between empathy and candour allowing participants to feel secure whilst having their assumptions challenged.
Responsive change to intentional transformation: Exploring NIODA’s transition to an online environment
In early 2020 NIODA was already a virtual workplace, but the services it offered were mostly face-to-face: teaching, seminars, workshops, organisational research, consulting, and coaching. Like many others around the world with the means to do so, in March 2020 NIODA responded to the threat of COVID-19 by rapidly pivoting to an online way of delivering its services. Since then, along with the rest of the world, NIODA’s thinking about providing services online has shifted from a short-term response to a crisis to a more purposeful engagement, with permanent shifts and new possibilities being contemplated such as intentionally offering courses in online mode along with in-person classes; or contracting with consulting and coaching clients who we may never meet in person.
The experience of not knowing how online services would work and coming to know ourselves as part of the new paradigm of online service providers needs exploration as both a quality control exercise and our own internal organisational need to understand in more depth the implications of online service delivery .
As three NIODA staff members we are undertaking an exploratory project looking into our organisation’s experience of moving to online service provision by investigating and articulating: ‘How can NIODA, employing the systems psychodynamic methods it teaches and uses with clients (as in Long, 2013), understand the experience of shifting our services online?’
Our aim is to support NIODA’s move from crisis response to intentional transformation in a way that enhances service offerings for our students, clients and the NIODA community. The exploration will draw on data from recent student evaluations, feedback on the 2020 NIODA symposium from organisers and participants, a dedicated staff workshop exploring the online teaching experience, interviews with staff, students and clients, and reflection on the dynamics emerging between us as a small staff group as we engage in the exploration – including our first meeting to discuss the project, at which two members of the group met in person for the first time.
Small group discussion; impressions of the paper and developing questions for the presenter
Discussion forum with the presenter; moderated for the speaker to elaborate their ideas
Discussion forum with the presenter; themes from the discussions
Whole symposium open reflection discussion