Managing from the Middle: The Art of Influencing Up, Down, and Sideways
leadership development workshop
📆 Friday 15 September, 2023
Unlocking influence: Mastering the art of managing from the middle
Welcome to “Managing in the middle: The art of influencing up, down, and sideways,” an immersive workshop that delves into the complexities and pressures of managing in the middle of organisations.
In today’s dynamic and fast-paced business environment, organisational life has become increasingly complex. Managers find themselves at the intersection of various roles, responsibilities, and expectations, creating complexity, and the pressure of constant challenges. Navigating the demands of overwhelmed executives, overburdened workers, dissatisfied customers, and fellow harried people managers can be overwhelming. This workshop is designed to help you deal with feeling stuck in the middle, learning how to influence up, down and across your organisation.
At the completion of this full-day workshop you will:
- understand power dynamics and leadership challenges, enhancing collaboration skills for managing the middle
- identify opportunities for influence from the perspective of managing the middle and navigating tensions between organisational layers
- visualise and analyse power networks within and beyond the organisation, identifying potential collaborators and impact areas for managing more effectively
- apply insights to address current management dilemmas, developing practical strategies for more influence in managing the middle.
What’s included in this one-day workshop?
Experiential learning in a ‘Uppers, middles and lowers’ exercise, based on the work of Barry Oshry (2007), gives you valuable insights into the practical and emotional experiences of roles in a hierarchy. By understanding the dynamics at play and how to influence, you are equipped to interact effectively and navigate the complexities with more confidence.
The workshop also incorporates a seminar on the dynamics of managing in the middle of organisations, as well as a ‘network mapping’ exercise, enabling you to visualise the networks of power and influence within and beyond your organisation. This exercise helps you locate yourself, grasp the interconnectedness of roles, identify opportunities for collaboration, and take a networked approach to managing effectively in and from the middle.
The combination of experiential learning and theoretical frameworks delivers practical insights, tools, and strategies to navigate the complexities of hierarchies, interact effectively, and take a networked approach to managing in and from the middle.
“I found the ‘Uppers, middles and lowers‘ exercise so powerful. It revealed the emotional nuances of each level, which gave me profound insights into my own and others’ experiences back in my workplace”
– Cameron Brooks, Leadership Consultant
“The ‘Uppers, Middles, Lowers‘ exercise transformed my perspective on collaboration and hierarchy – a game-changer!”
– Susan Campbell, Associate Executive Director
Who should attend this immersive workshop?
This workshop is designed for managers seeking to increase their influence and become effective agents of change in their organisations. This includes managers of people and operations. If you value practical frameworks and experiential learning with others to gain a deeper understanding of workplace, this workshop is for you. Expect to come away with actionable strategies for managing up, leading your teams, and building strong networks of peers in the middle.
Join us in ‘Managing from the middle: The art of influencing up, down, and sideways’ to unlock your potential, overcome the frustrations of middle management, and navigate the complexities of organisational life with skill and confidence. Embrace this opportunity to excel as a manager in the middle and make a lasting impact within your organisation.
The art of influencing up, down & sideways
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)
📆 Date
Friday 15 September 2023
⏰ Session Time
9.30 am – 4.30 pm 🇨🇰 Melbourne
12.30 am – 7.30 am (eek!) 🇬🇧 London
7.30 pm – 2.30 am 🇺🇸 New York
7.30 am – 2.30 pm 🇸🇬 Singapore
💷 For only
AUD $900
Three or more participants from the same organisation for AUD $700 each
👩🏻💻 Location
Bourke Street, Melbourne and hybrid live interactive online
Managing from the Middle: The Art of Influencing Up, Down, and Sideways
leadership development workshop with the following:
Helen McKelvie
Helen has had over 25 years of working in organisations to inform her approach to helping others gain insights into how they take up roles and how to achieve greater alignment with individual, team and organisational purpose. Her own roles as internal planning consultant, policy and project manager, and lawyer in workplaces in both the public and private sectors have provided her with first-hand experience of the complexity and challenges of organisational life.
Helen is an alumnus and now teaches in the Master’s program at the National Institute of Organisation Dynamics Australia (NIODA). She also has a Bachelor of Laws and a Bachelor of Arts from the University of Melbourne. In addition to her academic qualifications, Helen is an accredited practitioner of PRISM Brain Mapping, an online, neuroscience-based behaviour mapping instrument, and is a registered Analytic-Network Coach. Helen also has training and experience in workplace mediation and yoga teaching qualifications.
Jennifer Burrows
Jennifer brings systems thinking and a socio analytic lens to help organisations and individuals thrive in complex environments. As a consultant and coach, she works collaboratively, holding the tension between leaving space for emergence and achieving the desired outcomes, using the unique situation and presenting needs as the starting point. The co-created results are relevant, immediately applicable and owned by the participants.
Jennifer has extensive experience working in the education sector leading change innovations, as well as with Boards of not-for-profit companies. She holds a Master in Philosophy of Social Innovation (Organisational Analysis & Leadership) through the Grubb School of Organisational Analysis, as well as a Master of Business (Training & Change Management) and other qualifications in education. She is a Board member of a not-for-profit age and disability support organisation, and a Director of Group Relations Australia.
Thomas Mitchell
Over the last several years Thomas has enhanced his extensive professional experience by learning from, and working with, leaders across the executive coaching, group dynamics, and systems psychodynamics fields. A graduate of the NIODA Master of Leadership and Management – Organisation Dynamics, Thomas combines a deep understanding of working in large organisations with a passion for supporting others as they work toward achieving their goals and gaining a deeper awareness of their actions and drivers. Highly skilled in creating a safe environment to support participants explore their roles, Thomas manages the balance between empathy and candour allowing participants to feel secure whilst having their assumptions challenged.
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About NIODA
The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations.
The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.
Get In Touch
Emerging Leadership: cometh the moment, cometh the leader.
Popular literature and human dependence promote the idea of The Leader, someone who can be relied on to show us the way. As if The Leader is always a leader. Some individuals are able to manipulate this wish and convince others that they have some special quality which makes them a person to follow in all circumstances. However, the evidence of history is that successful leadership is always circumstantial, regardless of whether history judges the outcomes to be good or bad. Such circumstances are a combination of the social forces that originate outside the person and the unique capacities that emerge from within the person at the right time.
At this time in Australia, we have a pending referendum on an Indigenous Voice to Parliament. We have official ‘leaders’ seeking followership, The Prime Minister (Yes) and the Leader of the Opposition (No). Both the individuals occupying these roles are currently regarded as uninspiring, just playing politics, not really mobilising others to identify with the possibilities of change.
Formally they are regarded as ‘leaders’ but on this issue, they are just politicians. The historical moment, which neither of them can claim to have shaped, is searching for a person or group who/which can connect the historically determined circumstance to the lived experience of those who will decide Yes or No through their vote.
The vacuum of leadership on this issue is not surprising because neither formal ‘leader’ can point to any convincing personal appreciation of what is at stake. Nothing is emerging at the top level; it is all about fixed arguments, ‘righting historical wrongs’ versus ‘threats to the constitution that has served us so well’.
Navigating Ambiguity: The Essence of Emerging Leadership
The notion of ‘emerging leadership’ is that it is a dynamically contingent relationship between what capacity an individual or group can find within themselves and how this speaks to the challenges others experience about which path to follow. We don’t need a leader if the choice is clear; then we only need an administrator or manager who decides the way forward based on some established criterion; a way that is tried and true, efficient, technically feasible, politically correct, evidence-based etc.
The emergent leader actually embraces an ambivalent situation and can look inward to discern an aspect of their being that connects to the deliberation about possibilities; and on the basis of that reflection argues for this way rather than that way, regardless of the formal position they hold, whilst mindful of the values of those they seek to influence.
Emergent leadership can be an everyday occurrence, not necessarily one of national and historical importance.
Discovering Leadership Through Personal Experience
Some years ago, working as an organisational consultant, I was persuaded by an acquaintance to offer assistance to her sister’s small business. Having started a fashion design business from her parent’s garage, this young woman had, with the unpaid help of her husband, achieved enough sales to employ another sister with marketing expertise and then, following further business growth, was needing to hire the first employee from outside the family. She wanted help in conducting the selection process such that this critical decision would enhance her growing enterprise whilst not threatening its family values. She had never used a consultant before, was appropriately dubious about the cost, and asked me if I knew anything about small business. I replied in the negative since all my consulting had been with larger entities.
We negotiated a sliding scale contract that would limit her risk depending upon the value she determined I was providing. She was really trusting her sister’s recommendation that I would be worth the expenditure. And I was impressed by her practical common sense.
It took two meetings between the sisters and me before I emerged as a leader in this circumstance.
As I reflected on my experience with the two sisters, of what was being said and not said and how this made me feel, I suddenly could not believe that I had told the client and myself that I did not know much about small business. When my conscious mind relaxed enough, I recalled that I had actually grown up in a small business. My father and his brother had started a small business after WWII and run it for 40 years. My whole young life had been shaped by the vicissitudes of a small business but the ‘professional’, adult me had left that all behind. When I got back in touch with my early experience, including memories of all the financial precariousness that my parents had tried to shield us from, of interfamily dynamics, and the direct satisfaction that I saw my father gain from being valued by his customers, I was in a changed state of mind when talking to my small business client.
Navigating Complex Leadership Dynamics: Balancing Intuition and Expertise
I began listening and speaking from a different space. I became a quiet leader whose thoughts and suggestions were amplified by my intuitive understanding of the risks and excitements my client was trying to estimate and choose. She was a talented and ambitious designer, a start-up entrepreneur in a notoriously risky sector and she had young children. Whose needs would prevail? Could it be both/and?
When I undertook that assignment I was already a ‘senior’ in the world of leadership development but obviously still very humanly vulnerable to putting conscious ‘knowing’ ahead of ‘coming to know’ within a particular circumstance. The case revealed that my most relevant resources were in my lived experience rather than my formal knowledge. I had to ‘emerge’ as a leader in the particular circumstance so could I lead my client to articulate what she felt about bringing an outsider into her business; a business that was outgrowing the family.
My sudden remembering of a past I had ‘forgotten’ is what Freud meant by getting in touch with the unconscious. In the consultation I did not need to explore why I had repressed my early experience, it was enough to embrace the creative lead it gave me into the current circumstance. It gave me a voice that was missing up until that point. A voice that was sufficiently authentic for my client to take it seriously.
Cultivating Emerging Leadership: Unveiling Personal Experience for Future Possibilities
Leadership does not belong to a formal role; it finds a voice of its own.
So I now argue that a critical aspect of leadership development is a process of helping individuals to recover the resources that exist within their own experience. This is different from developing an administrator, manager or executive who is rightly expected to have requisite knowledge and skills for the job they are employed to do. Leadership is not a fixed position. The need for leadership emerges and it can be offered by those who have some insight into future possibilities; possibilities that can connect the known to the unknown. We cannot be trained to do that but we can be primed to do it, if we learn to reflect in an intentional way to recall, to recognise and to harvest our past experiences as a resource for the future.*
It is quite possible that neither the Prime Minister nor the Leader of the Opposition have the internal resources to inspire a future for the Indigenous Voice but that does not mean such leadership will not emerge. Leadership does not belong to a formal role; it finds a voice of its own.
*My colleagues at NIODA are offering a leadership development workshop to encourage just this, ‘Embracing your personal history for impactful leadership’, Learn more here.
PO Box 287, Collins Street West,
Melbourne 8007 Australia
+61 (0) 414 529 867
info@nioda.org.au
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Emerging Leadership: cometh the moment, cometh the leader.
Popular literature and human dependence promote the idea of The Leader, someone who can be relied on to show us the way. As if The Leader is always a leader. Some individuals are able to manipulate this wish and convince others that they have some special quality which makes them a person to follow in all circumstances. However, the evidence of history is that successful leadership is always circumstantial, regardless of whether history judges the outcomes to be good or bad. Such circumstances are a combination of the social forces that originate outside the person and the unique capacities that emerge from within the person at the right time.
At this time in Australia, we have a pending referendum on an Indigenous Voice to Parliament. We have official ‘leaders’ seeking followership, The Prime Minister (Yes) and the Leader of the Opposition (No). Both the individuals occupying these roles are currently regarded as uninspiring, just playing politics, not really mobilising others to identify with the possibilities of change.
Formally they are regarded as ‘leaders’ but on this issue, they are just politicians. The historical moment, which neither of them can claim to have shaped, is searching for a person or group who/which can connect the historically determined circumstance to the lived experience of those who will decide Yes or No through their vote.
The vacuum of leadership on this issue is not surprising because neither formal ‘leader’ can point to any convincing personal appreciation of what is at stake. Nothing is emerging at the top level; it is all about fixed arguments, ‘righting historical wrongs’ versus ‘threats to the constitution that has served us so well’.
Navigating Ambiguity: The Essence of Emerging Leadership
The notion of ‘emerging leadership’ is that it is a dynamically contingent relationship between what capacity an individual or group can find within themselves and how this speaks to the challenges others experience about which path to follow. We don’t need a leader if the choice is clear; then we only need an administrator or manager who decides the way forward based on some established criterion; a way that is tried and true, efficient, technically feasible, politically correct, evidence-based etc.
The emergent leader actually embraces an ambivalent situation and can look inward to discern an aspect of their being that connects to the deliberation about possibilities; and on the basis of that reflection argues for this way rather than that way, regardless of the formal position they hold, whilst mindful of the values of those they seek to influence.
Emergent leadership can be an everyday occurrence, not necessarily one of national and historical importance.
Discovering Leadership Through Personal Experience
Some years ago, working as an organisational consultant, I was persuaded by an acquaintance to offer assistance to her sister’s small business. Having started a fashion design business from her parent’s garage, this young woman had, with the unpaid help of her husband, achieved enough sales to employ another sister with marketing expertise and then, following further business growth, was needing to hire the first employee from outside the family. She wanted help in conducting the selection process such that this critical decision would enhance her growing enterprise whilst not threatening its family values. She had never used a consultant before, was appropriately dubious about the cost, and asked me if I knew anything about small business. I replied in the negative since all my consulting had been with larger entities.
We negotiated a sliding scale contract that would limit her risk depending upon the value she determined I was providing. She was really trusting her sister’s recommendation that I would be worth the expenditure. And I was impressed by her practical common sense.
It took two meetings between the sisters and me before I emerged as a leader in this circumstance.
As I reflected on my experience with the two sisters, of what was being said and not said and how this made me feel, I suddenly could not believe that I had told the client and myself that I did not know much about small business. When my conscious mind relaxed enough, I recalled that I had actually grown up in a small business. My father and his brother had started a small business after WWII and run it for 40 years. My whole young life had been shaped by the vicissitudes of a small business but the ‘professional’, adult me had left that all behind. When I got back in touch with my early experience, including memories of all the financial precariousness that my parents had tried to shield us from, of interfamily dynamics, and the direct satisfaction that I saw my father gain from being valued by his customers, I was in a changed state of mind when talking to my small business client.
Navigating Complex Leadership Dynamics: Balancing Intuition and Expertise
I began listening and speaking from a different space. I became a quiet leader whose thoughts and suggestions were amplified by my intuitive understanding of the risks and excitements my client was trying to estimate and choose. She was a talented and ambitious designer, a start-up entrepreneur in a notoriously risky sector and she had young children. Whose needs would prevail? Could it be both/and?
When I undertook that assignment I was already a ‘senior’ in the world of leadership development but obviously still very humanly vulnerable to putting conscious ‘knowing’ ahead of ‘coming to know’ within a particular circumstance. The case revealed that my most relevant resources were in my lived experience rather than my formal knowledge. I had to ‘emerge’ as a leader in the particular circumstance so could I lead my client to articulate what she felt about bringing an outsider into her business; a business that was outgrowing the family.
My sudden remembering of a past I had ‘forgotten’ is what Freud meant by getting in touch with the unconscious. In the consultation I did not need to explore why I had repressed my early experience, it was enough to embrace the creative lead it gave me into the current circumstance. It gave me a voice that was missing up until that point. A voice that was sufficiently authentic for my client to take it seriously.
Cultivating Emerging Leadership: Unveiling Personal Experience for Future Possibilities
Leadership does not belong to a formal role; it finds a voice of its own.
So I now argue that a critical aspect of leadership development is a process of helping individuals to recover the resources that exist within their own experience. This is different from developing an administrator, manager or executive who is rightly expected to have requisite knowledge and skills for the job they are employed to do. Leadership is not a fixed position. The need for leadership emerges and it can be offered by those who have some insight into future possibilities; possibilities that can connect the known to the unknown. We cannot be trained to do that but we can be primed to do it, if we learn to reflect in an intentional way to recall, to recognise and to harvest our past experiences as a resource for the future.*
It is quite possible that neither the Prime Minister nor the Leader of the Opposition have the internal resources to inspire a future for the Indigenous Voice but that does not mean such leadership will not emerge. Leadership does not belong to a formal role; it finds a voice of its own.
*My colleagues at NIODA are offering a leadership development workshop to encourage just this, ‘Embracing your personal history for impactful leadership’. Learn more here.