Exploring the Experience and Theory of Collective Leadership

Exploring the Experience and Theory of Collective Leadership

Exploring the Experience and Theory of
Collective Leadership

Professor Russ Vince

📆  Friday 1 December 2023

 

The pandemic and its aftermath have brought about changes to the way it is necessary for leadership to be taken up in organisations. Top-down vertical hierarchies have never been more challenged or challenging to work within – burnout is rife. People’s experience of their own and other’s authority in their work roles has been indelibly transformed. This workshop offers a lens to consider alternate ways of leading in organisations.

Exploring the Experience and Theory of Collective Leadership

Most people associate leadership in organisations with the behaviour and actions of key individuals, leadership that is distributed, shared and collective is often undervalued and misunderstood. Collective leadership, defined as ‘influence that stems from more than a single individual’, offers a lens through which to view interpersonal relationships (leadership residing in the group) and system dynamics (leadership residing in the system). It can also be understood as an approach that highlights the plural nature of leadership in practice.

In this workshop, Professor Russ Vince will explore current thinking about collective leadership. Professor Vince will present his recent research on collective emotion and collective leadership and will create an opportunity for participants to experience and reflect on collective leadership in groups.

The aim of the workshop is to explore and experience collective leadership together,
and to reflect on its relevance for contemporary organisations.

At the completion of this full-day workshop you will have:

  • understood some of the thinking that underpins collective leadership
  • reflected on the practice of collective leadership, and
  • experienced the dynamics of collective leadership in a group.

The workshop is designed to encourage individual and collective learning on collective leadership.

What’s included in this one-day workshop?

After an interactive introduction to the concept of collective leadership, Russ will share some recent research on collective leadership in the context of the 2017 Californian wildfires. This will set the scene for experiential group work, which offers an opportunity to study collective leadership together within the workshop group.

Who should attend this immersive workshop?

This workshop is designed for NIODA community members, students, PhD candidates, researchers, leaders, managers and consultants who want to expand their knowledge of leadership in the plural.

Exploring the Experience and Theory of Collective Leadership

Day(s)

:

Hour(s)

:

Minute(s)

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Second(s)

📆  Date

Friday 1 December 2023

⏰ Session Time

9.30 am – 4.30 pm  🇨🇰  Melbourne
10.30 pm – 5.30 am (eek!) 🇬🇧  London
5.30 pm – 12.30 am 🇺🇸  New York
6.30 am – 1.30 pm 🇸🇬  Singapore

💷  For only

AUD $900

NIODA PhD Candidates and Students AUD $700 each

👩🏻‍💻 Location

Bourke Street, Melbourne and hybrid live interactive online

Exploring the Experience and Theory of Collective Leadership

leadership development workshop with Professor Russ Vince

Professor Russ Vince

Professor Russ Vince

Russ Vince is Professor Emeritus at the School of Management, University of Bath, UK and Honorary Professor of Management at the University of St Andrews, UK. The focus of his research is on management learning and education, the organization of reflection, emotions in organizations and institutions, leadership development, and systems psychodynamics. His research has been published in leading academic journals, including the Academy of Management Review, Academy of Management Learning and Education, Journal of Management Studies, Organization Studies, Human Relations, British Journal of Management, and Management Learning. Russ is a former Editor-in-Chief of Management Learning and a former Associate Editor of the Academy of Management Learning and Education (AMLE) journal. In addition to his research, Russ has led developments in the application of psychodynamic experiential learning in Business and Management Schools. Russ is an Academic Staff Member of NIODA’s PhD program, where he leads the Research Design and Methods module.

 

 

 

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About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

Distributed Leadership – are we up for it?

Distributed Leadership – are we up for it?

Distributed Leadership
– are we up for it?

Dr Brigid Nossal

The Use of Drawing as an Agent of Transformation: a case presentation

Distributed Leadership – are we up for it, and do we really know what is meant when it’s suggested?

This is the fourth in a series of blogs about the title of NIODA’s forthcoming Group Relations Conference (GRC), ‘Authority, Role and Distributed Leadership in the Hybrid Workplace: the challenge of transforming experience’ 30 Oct – 3 Nov 2023, on-site in Melbourne, Australia, and live interactive online… In this blog we consider distributed leadership.

What do you think of when the term ‘distributed leadership’ is raised?

For at least the last fifteen years, client CEOs have approached me to support them and their staff (starting with the Executive Group) to transition to a more ‘distributed model of leadership’. Typically, what is meant by this are ways of working that are more inclusive and democratic in terms of how decisions are made, strategy is developed and innovation or change is led. This is by contrast with current or previous ways of working that are experienced as more hierarchical and autocratic. My sense is that there are taken-for-granted assumptions that a) distributed leadership is a good thing and b) we all know what it is and how to do it.

The concept of distributed leadership emerged in management and leadership discourses around the early 2000s. It marked a shift away from a preoccupation with identifying the desirable ‘leadership’ attributes of individuals to the recognition that, in practice, leadership is a distributed, co-created and collective process. In the achievement of any organisational task, leadership moves from one part of an interconnected system to another. It can occur anywhere in the chain of exchanges between people in the course of work and it can shift from one person to another and back again. When we speak of organisations shifting to more distributed leadership, we are really talking about changing our perspective on the true nature of leadership and less about a Board, CEO, or Executive Group’s desire for a ‘thing’ to be achieved and transitioned to.

While the language of distributed leadership may have only been a buzzword in organisations for the past 20 years or so, the philosophy and ethos are also embedded in ideas that go back much further. For me, steeped in Western thinking, my mind goes to thinkers like John Stuart Mill, Karl Marx, Emily Pankhurst, Paolo Friere, Mary Parker-Follett and so many more. Their thinking is imbued with the ideals of freedom, egalitarianism, democracy and social justice. Going back millennia, respect for the unique contribution, interconnectedness and interdependence of all beings have been core principles for First Nations’ communities for the longest time. We may wonder why then, for many people and organisations, a shift to distributed leadership presents such a difficult challenge.

Without going deeply into the whys and wherefores, it seems that in the iterative shifts away from tribal community life (think monarchy, church, imperialism, patriarchy, feudalism, industrialisation, capitalism, individualism, etc.), we have been schooled into paradigms of master-slave, generals and soldiers, winners and losers, rich and poor, bosses and workers, dominance and dependency, us and them. No doubt there have always been counter-streams of thinking, reflected in the work of some of those named above, but surely, the residues of so many centuries of hierarchical ways of thinking about leading and organising are deeply embedded in our psyches, if not our very DNA.

It has only been since the 1940s in Western management theory and practice, that there has been a slow, collective movement back towards more democratic ways of thinking about and being an organisation. This is less than a century as against millennia of patriarchy and hierarchy; little wonder then that the desired shift to more distributed models of leadership seems hard. As alluded to above, the fundamental change that needs to take place is as much a perceptual one as it is structural. For, although people in organisations may have been enacting real leadership all the time, as they go about their work, the shared dominant and deeply embedded paradigm of hierarchy means that neither the individual nor the system would allow them to recognise it as such.

This presents the organisation that has an express desire to embrace distributed leadership with a complex challenge. It is not only the organisational chart that may need to change. More importantly, it is the ways in which we think and how we make sense of what we do that will need to change. In a traditional hierarchical mindset, so many small acts of leadership go unrecognised as such. Consequentially, the felt sense of authority and importance that might flow from correctly recognising and naming these everyday acts of leadership is also missing. What is required is nothing less than a paradigm shift – how do we each come to think of ourselves as leaders and also recognise others as leaders when our internal architecture may not allow for it? How do we completely rewire our internal operating system without switching it off?

In addition to these internal and external rewiring and redesign challenges, there is also the question of possible unintended consequences. Often, distributed leadership seems to be regarded as synonymous with non-hierarchical or flat organisational structures. Indeed it may be the case that shifting to a flatter or networked structure may be a better fit with distributed leadership, but in this evolutionary shift, we also need to consider what additional functions hierarchy may have been serving over millennia. In my field of work, as one example, hierarchy can be seen to play an important role in protecting against some of our primitive destructive tendencies to envy and rivalrous ‘sibling’ competition amongst peers. There is something quasi-parental in the role of more senior manager that seems to mitigate against these things being acted out when the ‘boss’ can take up the role of ‘container’ into which these projections can be directed. There is also the way that hierarchy allows for differences in appetites and ambitions, skills and interests, responsibilities and accountabilities that may be useful to preserve. This raises the question of whether distributed leadership can co-exist with hierarchy.

The intention behind the design of this GRC as a hierarchical organisation is precisely so this question can be explored, along with the many other questions inevitably raised by the ideas in this blog post and the thoughts and ideas that staff and members will bring.

I hope that you will join us in this ambitious endeavour. Scroll to find more information and the other blogs.

Dr Brigid Nossal

September 2023

Distributed leadership – are we up for it?

ps NIODA’s Group Relations Conference is 30 October – 3 November 2023. This is a hybrid event both onsite in Melbourne and live interactive online. Click HERE for details.

What is a Group Relations Conference (GRC) and why is it important?

What is the big deal
about Authority?

Why is the idea of 'Role' important?

Distributed leadership - are we up for it?

Distributed leadership – are we up for it?

The Use of Drawing as an Agent of Transformation: a case presentation

Dr Brigid Nossal

NIODA Group Relations Conference Director

Brigid is a co-founder and Director at NIODA. She combines academic teaching, research and supervision with consulting to organisations. For the past 20 years, systems psychodynamics and Group Relations Conferences have been central to her work. She has worked on many GRCs in Australia, the UK, China and India. Brigid directed the 2017 NIODA GRC on the theme, Leadership, Authority and Organisation: exploring creative disruption. Brigid is also a member of GRA and ISPSO.

About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

Emerging Leadership: Cometh the Moment, Cometh the Leader

Emerging Leadership: Cometh the Moment, Cometh the Leader

Prof John Newton: Reflection in Action Panel

Emerging Leadership: cometh the moment, cometh the leader

 Professor Emeritus John Newton

Emerging Leadership: cometh the moment, cometh the leader.

Popular literature and human dependence promote the idea of The Leader, someone who can be relied on to show us the way. As if The Leader is always a leader. Some individuals are able to manipulate this wish and convince others that they have some special quality which makes them a person to follow in all circumstances. However, the evidence of history is that successful leadership is always circumstantial, regardless of whether history judges the outcomes to be good or bad. Such circumstances are a combination of the social forces that originate outside the person and the unique capacities that emerge from within the person at the right time.

At this time in Australia, we have a pending referendum on an Indigenous Voice to Parliament. We have official ‘leaders’ seeking followership, The Prime Minister (Yes) and the Leader of the Opposition (No). Both the individuals occupying these roles are currently regarded as uninspiring, just playing politics, not really mobilising others to identify with the possibilities of change.

Formally they are regarded as ‘leaders’ but on this issue, they are just politicians. The historical moment, which neither of them can claim to have shaped, is searching for a person or group who/which can connect the historically determined circumstance to the lived experience of those who will decide Yes or No through their vote.

The vacuum of leadership on this issue is not surprising because neither formal ‘leader’ can point to any convincing personal appreciation of what is at stake. Nothing is emerging at the top level; it is all about fixed arguments, ‘righting historical wrongs’ versus ‘threats to the constitution that has served us so well’.

Navigating Ambiguity: The Essence of Emerging Leadership

The notion of ‘emerging leadership’ is that it is a dynamically contingent relationship between what capacity an individual or group can find within themselves and how this speaks to the challenges others experience about which path to follow. We don’t need a leader if the choice is clear; then we only need an administrator or manager who decides the way forward based on some established criterion; a way that is tried and true, efficient, technically feasible, politically correct, evidence-based etc.

The emergent leader actually embraces an ambivalent situation and can look inward to discern an aspect of their being that connects to the deliberation about possibilities; and on the basis of that reflection argues for this way rather than that way, regardless of the formal position they hold, whilst mindful of the values of those they seek to influence.

Emergent leadership can be an everyday occurrence, not necessarily one of national and historical importance.

Discovering Leadership Through Personal Experience

Some years ago, working as an organisational consultant, I was persuaded by an acquaintance to offer assistance to her sister’s small business. Having started a fashion design business from her parent’s garage, this young woman had, with the unpaid help of her husband, achieved enough sales to employ another sister with marketing expertise and then, following further business growth, was needing to hire the first employee from outside the family. She wanted help in conducting the selection process such that this critical decision would enhance her growing enterprise whilst not threatening its family values. She had never used a consultant before, was appropriately dubious about the cost, and asked me if I knew anything about small business. I replied in the negative since all my consulting had been with larger entities.

We negotiated a sliding scale contract that would limit her risk depending upon the value she determined I was providing. She was really trusting her sister’s recommendation that I would be worth the expenditure. And I was impressed by her practical common sense.

It took two meetings between the sisters and me before I emerged as a leader in this circumstance.

As I reflected on my experience with the two sisters, of what was being said and not said and how this made me feel, I suddenly could not believe that I had told the client and myself that I did not know much about small business. When my conscious mind relaxed enough, I recalled that I had actually grown up in a small business. My father and his brother had started a small business after WWII and run it for 40 years. My whole young life had been shaped by the vicissitudes of a small business but the ‘professional’, adult me had left that all behind. When I got back in touch with my early experience, including memories of all the financial precariousness that my parents had tried to shield us from, of interfamily dynamics, and the direct satisfaction that I saw my father gain from being valued by his customers, I was in a changed state of mind when talking to my small business client.

Navigating Complex Leadership Dynamics: Balancing Intuition and Expertise

I began listening and speaking from a different space. I became a quiet leader whose thoughts and suggestions were amplified by my intuitive understanding of the risks and excitements my client was trying to estimate and choose. She was a talented and ambitious designer, a start-up entrepreneur in a notoriously risky sector and she had young children. Whose needs would prevail? Could it be both/and?

When I undertook that assignment I was already a ‘senior’ in the world of leadership development but obviously still very humanly vulnerable to putting conscious ‘knowing’ ahead of ‘coming to know’ within a particular circumstance. The case revealed that my most relevant resources were in my lived experience rather than my formal knowledge. I had to ‘emerge’ as a leader in the particular circumstance so could I lead my client to articulate what she felt about bringing an outsider into her business; a business that was outgrowing the family.

My sudden remembering of a past I had ‘forgotten’ is what Freud meant by getting in touch with the unconscious. In the consultation I did not need to explore why I had repressed my early experience, it was enough to embrace the creative lead it gave me into the current circumstance. It gave me a voice that was missing up until that point. A voice that was sufficiently authentic for my client to take it seriously.

Cultivating Emerging Leadership: Unveiling Personal Experience for Future Possibilities

So I now argue that a critical aspect of leadership development is a process of helping individuals to recover the resources that exist within their own experience. This is different from developing an administrator, manager or executive who is rightly expected to have requisite knowledge and skills for the job they are employed to do. Leadership is not a fixed position. The need for leadership emerges and it can be offered by those who have some insight into future possibilities; possibilities that can connect the known to the unknown. We cannot be trained to do that but we can be primed to do it, if we learn to reflect in an intentional way to recall, to recognise and to harvest our past experiences as a resource for the future.*

Leadership does not belong to a formal role; it finds a voice of its own.

It is quite possible that neither the Prime Minister nor the Leader of the Opposition have the internal resources to inspire a future for the Indigenous Voice but that does not mean such leadership will not emerge. Leadership does not belong to a formal role; it finds a voice of its own.

*My colleagues at NIODA are offering a leadership development workshop to encourage just this,  ‘Embracing your personal history for impactful leadership’. Learn more here.

Professor Emeritis John Newton 

August 2023

Emerging Leadership: cometh the moment, cometh the leader

Helen McKelvie

Professor Emeritis John Newton

 

John Newton is a freelance consultant to managers and organisations. After early career employment in the public and private sectors he entered academia, first at Swinburne University of Technology where he became the founding director of the Master in Organisation Behaviour in 1987, then as Associate Professor at RMIT University where he founded the Master in Organisation Dynamics in 2002. He is a member of ISPSO and GRA (President, 2011-12) and sits on the editorial boards of the journals Socioanalysis, and Organisational and Social Dynamics. John is a past NIODA Board of Governance Chair and is now the Chair of NIODA’s Board of Governance (Learning Activities)

About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

What’s more important for leaders, goal setting, or the inner compass to stay the course?

What’s more important for leaders, goal setting, or the inner compass to stay the course?

Helen McKelvie

Will Inner Development Goals replace traditional goal-setting?

Helen McKelvie

What’s more important for leaders, goal setting, or the inner compass to stay the course?

Introducing Inner Development Goals

As a leader in an organisation, you might experience the act of setting goals as what’s important to direct your steps and those of the teams you lead. The idea that goals fill us with inspiration and propel us to great achievements is an assumption sitting behind an ever-increasing number of frameworks available to guide this activity in management literature. “Make sure your goals are ‘SMART’ (Specific, Measurable, Achievable, Relevant, and Time-bound)” is a widely adopted recommendation. More recently setting ‘Big hairy audacious goals’ (BHAG) is a favoured approach for motivating and aligning teams towards a common vision. But perhaps goals, whether they are smart or big and hairy, are not what keep us on track?

The shadow side of goal-setting

Researchers at Harvard Business School have contributed to a much less popular discourse on the shadow side of goal setting. They argue that the beneficial effects of goal setting have been overstated and that systematic harm caused by goal setting has been largely ignored. Their research identified specific side effects associated with goal setting, including a narrow focus that neglects non-goal areas, a rise in unethical behaviour, distorted risk preferences, corrosion of organizational culture, and reduced intrinsic motivation. The authors suggest that leaders and managers need to consider the complex interplay between goal setting and organizational contexts, as well as the need for safeguards and monitoring.

When we are unable to meet them, instead of being inspirational, goals can feel defeating

In my own working life, I’ve both participated in and led planning processes focussed on goal setting. Working in organisations I’ve also found taking action towards specific goals can sometimes be difficult. When the action steps to meet set goals are not part of BAU it can be hard to devote the required time; and when circumstances change and new competing priorities emerge what seemed like clear goals become murky and a sense of overwhelm sets in. When we are unable to meet them, instead of being inspirational, goals can feel defeating, like a measure of what we have failed to achieve. This seems to be true in organisational settings and in bigger contexts such as collective efforts to combat global issues.

Slow progress on the UN’s Sustainable Development Goals

In 2015 the United Nations goal setting was aiming high, introducing the Sustainable Development Goals (SDGs) as a holistic blueprint for achieving global sustainability by 2030. The set of 17 interconnected goals aims to address social, economic, and environmental challenges by promoting actions such as poverty eradication, hunger alleviation, gender equality, climate action, sustainable cities, and partnerships for sustainable development, among others. I remember feeling inspired when the SDGs were announced. The vision created by the SDGs in 2015 seemed to provide a path forward. However, the actual progress toward attaining the vision has been dishearteningly slow.

New hope with Inner Development Goals

Recently when a colleague in Europe mentioned the Inner Development Goals (IDGs), I went looking and had reason to feel a renewed hope. The IDG’s aim to address the main obstacle to achieving the SDGs: a collective deficiency in coping with the escalating complexity of our environment and the associated challenges. Seems like that familiar overwhelm leading to inaction. The Inner Development Goal initiative offers a framework of essential skills for sustainable development; it encompasses five dimensions and 23 skills and qualities crucial for leaders addressing the Sustainable Development Goals (SDGs) and for individuals worldwide. They are based on research demonstrating that the inner capacities required for addressing these complexities can be cultivated. The IDG framework is gaining traction in Europe including via three MindShift – Growth that Matters conferences that have been conducted with 3000+ active participants.

Inner growth is at the heart of the Inner Development Goal framework; the first of the five dimensions is ‘Being – Relationship to self’, with the related skills:

Inner Compass
Having a deeply felt sense of responsibility and commitment to values and purposes relating to the good of the whole.

Integrity and Authenticity
A commitment and ability to act with sincerity, honesty and integrity.

Openness and Learning Mindset
Having a basic mindset of curiosity and a willingness to be vulnerable and embrace change and grow.

Self-awareness
Ability to be in reflective contact with own thoughts, feelings and desires; having a realistic self-image and ability to regulate oneself.

Presence
Ability to be in the here and now, without judgement and in a state of open-ended presence.

It makes sense to build the inner capacity of leaders to be able to sit with uncertainty, to think through overwhelm and to keep working towards and adapting goals as change happens. To my mind, this is part of “considering the complex interplay between goal setting and organizational contexts” as the Harvard research (above) recommends.

Leadership development for an inner compass

The Inner Development Goal approach resonates strongly with the leadership development work we do at NIODA. We hold that as a leader, knowing yourself and getting in touch with the conscious and unconscious drivers of your own behaviour underpins the capacity for managing yourself in your leadership role, and being able to lead others from a place of authenticity. One approach we use with our students and clients is to hold a space for inquiry into each person’s unique personal leadership history allowing connections to be made between past experience and present role challenges. This is just one powerful tool for growth and development of the inner compass needed to navigate the complexities of contemporary organisations, and as with the IDG’s, bigger world problems.

At NIODA we are interested to learn more about the Inner Development Goals and the non-profit foundation that is working with leadership development experts, scientists, practitioners, and organisations globally to explore, gather, and disseminate evidence-based skills and qualities that enhance the ability to lead purposeful, sustainable, and fulfilling lives. This is important work keeping the Sustainable Development Goals alive and hopefully more attainable.

NIODA’s related contribution is to continue to offer a post-graduate leadership and management course that goes deeper than a motivational goal-setting approach. The courses take a psychodynamic view of human behaviour. Students develop insights into individual and group behaviour and how to apply these to create meaningful change in the workplace – finding ways to deal with the overwhelm and consider the context for goal setting and much more. Learn more

We also offer a series of leadership development workshops, starting with one for emerging leaders to develop that inner compass by ‘Embracing your personal history for impactful leadership’. Learn more

Helen McKelvie

August 2023

What’s more important for leaders, goal setting, or the inner compass to stay the course?

Helen McKelvie

Helen McKelvie

Director of Leadership Development & Consulting, NIODA

Helen McKelvie is the Director of Leadership development & Consulting at NIODA, and is a teacher in and a graduate of the Master of Leadership and Management (Organisation Dynamics) program. She brings over 25 years of her own experience of working in organisations to her coaching and consulting services in leadership development and organisational change. Roles as internal consultant, policy and project manager, and lawyer in workplaces in both the public and private sectors have provided her with first-hand experience of the complexity and challenges in organisational life.
Helen is passionate about improving workplace dynamics to contribute to better organisational outcomes and to benefit the working lives of those who make up organisations. She works with leaders and teams helping them enquire into workplace dilemmas to uncover and work with system issues and hidden dynamics that may be inhibiting role clarity and collaborative work. Helen uses a systems psychodynamic approach to create reflective space for respectful communication and connection, opening up possibility for greater alignment with organisational, and team role and purpose.

About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

Why is the idea of ‘Role’ important?

Why is the idea of ‘Role’ important?

Why is the idea of ‘Role’ important?

Dr Brigid Nossal

The Use of Drawing as an Agent of Transformation: a case presentation

This is the third in a series of short blogs about the title of NIODA’s forthcoming Group Relations Conference (GRC), ‘Authority, Role and Distributed Leadership in the Hybrid Workplace: the challenge of transforming experience’ 30 Oct – 3 Nov 2023, online and in Melbourne Australia.
If we work with the idea that whoever we are and whatever we are doing we are always in some kind of role, we can see that the role we think we are in (either consciously or unconsciously) determines how we behave at any given time. Consider these different scenarios:

  • Reading a bedtime story to a small child
  • Pillow talk with your intimate partner
  • Carrying out a performance review with a junior member of staff
  • Pitching a new idea to the Executive Group
  • Returning a faulty product to a store

Across a day or a week, the same person might engage in such a variety of activities, moving from one role to another: parent, lover, boss, employee, customer etc. We all make assumptions about what role we think we are in and what behaviours are appropriate to these roles, but we are not always conscious about these assumptions. For example, a parent or caregiver reading a bedtime story to a small child might assume that in this role one is gentle, speaks softly and is present and engaged. By contrast, in the role of employee pitching a new idea to the Executive Group, the same person might assume the role demands them to be assertive, even a bit aggressive, confident and charismatic. The behaviours are starkly different, but the person is the same.

In my experience of working closely with people in a coaching context, I have learned that we can be inclined to confuse ‘role’ (and particularly work role) with ‘personality’ or personal character traits. I recall working with a CEO who was due to meet the Chair of the Board for a performance and pay review. They wanted to ask for a raise that was long overdue. The client felt paralysed and terrified in anticipation of this meeting. The prospect raised old issues of self-worth they had carried into adulthood due to an overbearing parent who often undermined them. I invited them to take themselves and their personal history out of the equation and to consider what they thought the role of CEO of this organisation deserved to be paid in order to attract and retain the right person? This was one of those moments of transforming experience. For this client, the answers to these questions were clear and they were able to quickly shift from the unconscious role of child to the conscious role of highly competent CEO. The behaviours appropriate to the role of CEO were clear and the client was able to negotiate the raise in an uncomplicated and assertive way. Asking ourselves and others the questions, what role are you in now and what are the behaviours appropriate to that role can free us up to make different choices about how we inhabit the roles we take up and, how we shape these roles.

By definition, roles always exist in relation to other roles: parent to child; lover to lover; employee to colleague, team or boss; leader to follower; customer to provider – even hermit to the rest of the community. In the workplace, every role is in some kind of interdependent relatedness and relationships with other roles and the nature and quality of these are arguably the most important determinants of organisational efficiency, effectiveness and health. Thus, being clear about one’s role, what is required of it, what behaviours are appropriate to it, how it is connected to and impacts other roles, and how it affects us are amongst some of the most vital considerations. In the temporary learning organisation of the GRC, there are many opportunities to explore these things for the individual, within a group, as between groups and within the GRC as a whole.

The Primary Task of this GRC is:

“With a spirit of enquiry, to explore and study the exercise of authority and leadership in the taking up of roles through the interpersonal, intergroup and institutional relations that develop within the conference as an organisation in its wider context”.

By studying roles in the different events of the GRC, members can explore and experiment with the roles that they either find themselves in or have claimed for themselves. These roles may be explicitly or unconsciously chosen or given. Such roles are not pre-determined by conference staff, rather, they are invented and co-created in the experience of the conference. For example, when we stop to examine and ask ourselves this question, ‘what role am I in now?’ we might discover that wittingly or unwittingly, we have become the spokesperson for the group, seemingly with the role to do the talking on behalf of the group. The roles we take up can also be more subtle, and even unconscious. As an example, a member might find themselves crying and feeling a lot of emotion. Under examination, it becomes possible to hypothesise that they have been unconsciously chosen by the group to take up the role of ‘the emotional one’, doing this work on behalf of the group. On reflection, this member might realise that this also happens at work. Once discovered, it becomes possible to consider other role options and even test them out during the five days of the GRC.

Through this deep investigation into the roles we find ourselves and others in, it becomes possible to make sense of group and organisational dynamics by asking such questions as: ‘what is the purpose of these roles?; ‘do these roles serve or work against the task we are trying to do?’; ‘what roles would best serve the task of this group?’ and ‘who is best placed to fill them?’. When roles are under-examined in organisations this can lead to all manner of problems and inefficiencies. For example, where the boundaries and task of roles held by different people are not clear enough, it can result in what look like interpersonal conflict, but what is in fact role confusion or role clashes. Under-examined roles can lead to role overload and impossible roles that lead to stress and burnout. So, by gaining skills in examining roles in the GRC and gaining insights into the roles we seem habitually to find ourselves in, a vast array of new choices and resources are opened up that we can apply to our back-at-work context.

Beyond this, as we face into global environmental and ethical challenges, this exploration of role also invites the question, ‘how do we want to show up and what role/s are we prepared to take up, both inside and beyond organisational settings?’

These are the reasons why and how role, as a unit of study within the GRC, is so important.

I hope that you will consider joining us. Scroll to read the other blogs, or learn more here.

Dr Brigid Nossal

August 2023

Why is the idea of ‘Role’ important?

ps NIODA’s forthcoming Group Relations Conference is 30 October – 3 November 2023. This is a hybrid event both onsite in Melbourne and live interactive online

What is a Group Relations Conference (GRC) and why is it important?

What is the big deal
about Authority?

Why is the idea of 'Role' important?

Distributed leadership - are we up for it?

Why is the idea of ‘Role’ important?

The Use of Drawing as an Agent of Transformation: a case presentation

Dr Brigid Nossal

NIODA Group Relations Conference Director

Brigid is a co-founder and Director at NIODA. She combines academic teaching, research and supervision with consulting to organisations. For the past 20 years, systems psychodynamics and Group Relations Conferences have been central to her work. She has worked on many GRCs in Australia, the UK, China and India. Brigid directed the 2017 NIODA GRC on the theme, Leadership, Authority and Organisation: exploring creative disruption. Brigid is also a member of GRA and ISPSO.

About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

What is the big deal about Authority?

What is the big deal about Authority?

What is the big deal about Authority??

Dr Brigid Nossal

The Use of Drawing as an Agent of Transformation: a case presentation

We’re all born to someone bigger and older than ourselves, and in the first years of life, we are completely dependent on our caregivers for survival, nurture and learning the ways of the world. Do we ever stop to wonder how these early experiences and relationships with parents, caregivers, teachers, the school principal shaped the way we think about and respond to authority? What hidden assumptions may have been laid down that continue to impact current work relationships and, indeed, workplace design?

This is the second in a series of short blogs examining the title of NIODA’s forthcoming Group Relations Conference (GRC): ‘Authority, Role and Distributed Leadership in the Hybrid Workplace: the challenge of transforming experience’. Learning about authority and authority relations is one of the key takeaways from a GRC experience and a fundamental aspect of our experience of work.

The GRC is a temporary learning organisation that is co-created by its members (both staff and members). Our task is to study, through the experience of becoming an organisation, the dynamics as they emerge. I think of it as a kind of research laboratory in which we each take up the dual roles of being Jane Goodall and being the community of apes that she was so carefully observing. You can imagine that in this process, authority relations naturally manifest. This offers a unique opportunity to both discover and shape how authority in this temporary system of the GRC is established, negotiated and challenged; by you, by other individuals, by sub-groups and by the membership as a whole. If you bring an open mind to this process, it is really fascinating to explore.

Authority in a GRC can be discovered through what is said, by whom and in what tone, in how decisions are taken, in groups that form and dissolve and in how these things make you feel. For example, do you feel authorised and like you have agency to influence outcomes or do you feel silenced and powerless, as if someone else calls the shots? What is informing this experience? Is it what is really going on right now in the conference, or is it what you assume to be going on based on other similar experiences of being in groups and systems? If you wanted to, what would you need to change to transform the experience you are having? How is this the same or different to what you experience in your work organisation? These are just a few of the questions that are available to conference members to become curious about.

Through exploring and reflecting upon authority relations and our own and others’ responses to those we see as holding positions of authority within the GRC, we have the opportunity to examine what may be familiar and/or previously unchallenged assumptions. For example, there may be someone in the group whose tone of voice, combined with their age, gender and work role always seems to command attention in the group – everyone stops to listen. Why is this so? Another member in a small group, from the moment you first encounter them, may leave you feeling intimidated. What is it about them that makes you feel this way? It is only when we stop to reflect on these questions that we can discover the way past experiences may be shaping current work and authority relations even though, in reality, the situation is very different. Discovering these kinds of hidden assumptions can be very liberating and open up new opportunities for how we perceive and exercise our own authority, our own authorship in our lives.

The invitation in the GRC is to explore dynamics at a number of levels: individual; interpersonal; small group; large group; intergroup and the whole organisational system within its context. So far, we have considered the individual and interpersonal levels of enquiry. There is also much to think about and learn from how authority is being experienced and exercised at these other levels of group, intergroup and system-wide. For example, we can study how authority is resisted and/or how much compliance and conformity seems to be in play within the system. We can consider what cultural, societal, or even global factors may be influencing these authority relations. Is authority experienced and felt in the same way when people gather in small groups from when everyone is together in the room? What kind of authority is listened to and what kind of authority is rejected and rebelled against in this system? How do you feel? What are you observing about how the group seems to be responding in these different configurations? What authority do you want to take up and act upon right now and what do you observe others to be doing?

This offers you just a brief insight into the rich learning that is available to you in a GRC. You can think of the conference as representing a microcosm of contemporary organisations and the authority relations that we assume to be operating within them. Together, we bring these assumptions into the system of the GRC and sometimes reproduce our own experience of authority dynamics just as we experience them in our back-home workplace. By making them explicit and available to be studied, it is then possible to consider, both individually and collectively, is this how we want them to be or, could we be doing things differently and better?

Through taking this deep dive together into the study of authority relations within the GRC, we can emerge after five days with fresh insights and new resources that usually bring clarity about what it is that needs to be transformed in the way we work together in our own organisations. This learning can usually be immediately applied back at work and, from what members say, and from my own experience, it goes on for many years to come.

I hope that you will consider joining us. Scroll to read the other blogs, or learn more here.

Dr Brigid Nossal

July 2023

What is the big deal about Authority?

ps NIODA’s forthcoming Group Relations Conference is 30 October – 3 November 2023. This is a hybrid event both onsite in Melbourne and live interactive online

What is a Group Relations Conference (GRC) and why is it important?

What is the big deal
about Authority?

Why is the idea of 'Role' important?

Distributed leadership - are we up for it?

What is the big deal about Authority?

The Use of Drawing as an Agent of Transformation: a case presentation

Dr Brigid Nossal

NIODA Group Relations Conference Director

Brigid is a co-founder and Director at NIODA. She combines academic teaching, research and supervision with consulting to organisations. For the past 20 years, systems psychodynamics and Group Relations Conferences have been central to her work. She has worked on many GRCs in Australia, the UK, China and India. Brigid directed the 2017 NIODA GRC on the theme, Leadership, Authority and Organisation: exploring creative disruption. Brigid is also a member of GRA and ISPSO.

About NIODA

The National Institute of Organisation Dynamics Australia (NIODA) offers internationally renowned post-graduate education and research in organisation dynamics, and decades of experience consulting with Australian organisations. 

The study of organisation dynamics brings together socio-technical and psychoanalytic disciplines to explore the unconscious dynamics that exist in every group, team or organisation. Learning more about these theories, and reflecting on the experience of them, can support leaders and managers to unlock great potential in their organisations, tackling issues through a whole new light.

PO Box 287, Collins Street West,
Melbourne  8007  Australia
+61 (0) 414 529 867
info@nioda.org.au

NIODA acknowledges the Kulin Nations, and respective Traditional Custodians of the lands we work on.
We pay our respects to Elders past and present, and recognise their enduring sovereignty which has, and continues to, care for Country.
NIODA welcomes the Uluru Statement from the Heart’s invitation to walk with Aboriginal and Torres Strait Islander peoples in a collective movement for a better future.

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